Shipping Policy

Delivery Area

We currently deliver within Kuwait only. We do not offer international shipping at this time.

Delivery Fees

Delivery fees vary by location and are calculated at checkout. All fees are displayed in Kuwaiti Dinar (KWD).

Delivery Times

Standard delivery is typically within 1-3 business days. Delivery times may vary due to:

• Production time for your order
• Traffic conditions
• Weather conditions
• Public holidays and peak seasons
• High order volume

Scheduled Delivery

You may request a preferred delivery date during checkout. We recommend scheduling in advance for special occasions to ensure availability.

Delivery Attempts

Our delivery driver will attempt to contact you upon arrival. Please ensure:

• Your phone number is correct and reachable
• Your delivery address is accurate and complete
• Someone is available to receive the order

Failed Delivery

If delivery cannot be completed due to customer unavailability, incorrect address, or inability to contact you, refunds may not be possible for perishable items. We are not responsible for quality deterioration after a failed delivery attempt.

Order Tracking

You can track your order status in your account under "My Orders". For guest orders, you will receive updates via email.